MCEGold^® 3.2.8 Instructions

MCEGold^® 3.2.8

Critical Note: This upgrade is for Windows 10 and 11 users only. Windows 7 users – DO NOT TRY TO UPDATE to MCEGold 3.2.8. Windows 7 compatibility ended with MCEGold 3.1.2 SP2. If you try to update, MCEGold will become inoperable.

MCEGold 3.2.8 is available for stand alone, network, and PdMA Cloud Services.

NOTE: Upgrading from a version prior to MCEGold 3.1.2 requires a new license key. Contact PdMA at 813-774-9982 for a new license key.

If you have any questions or problems call PdMA Technical Support at 813-774-9982.

Minimum Requirements 

Computer	Dell Latitude 5440 Laptop*
Processor	13th Generation Intel Cor i5 or equivalent
Resolution	14″ FHD (1920 x 1080)
Operating System**	Microsoft® Windows 10 or 11 (64 bit)
Memory	16.0+ G RAM
Ports/Drives	One (1) USB Port in Rear or Side
Hard Disk	256 GB SSD (30G Available)

* Original Windows 11 model is shipped with PdMA testers. It is compatible with Windows 10 or 11, but it is not compatible with Windows 7. Using any other computer manufacturer in conjunction with the PdMA software may result in erratic computer behavior; including but not limited to:

• Power Management Issues
• Lock-up
• Communication Port Malfunction
• Driver Incompatibility
• Display Errors
• SQL Database Incompatibility
• Network Synchronization Issues

NOTE:

• If you are a Network or PdMA Cloud user there are several additional steps necessary to upgrade, contact PdMA Technical Support at 813-774-9982.
• Upgrading from a version prior to MCEGold 3.1.2 requires a new license key. Contact PdMA Technical Support at 813-774-9982.
• MCEGold 3.2.8 is only compatible with Windows 10 and 11 and M-Series.
• If you have a version prior to MCEGold 3.1.2 SP3 a full uninstall is required prior to the MCEGold 3.2.8 installation. See the appropriate TechNote for instructions.
• Databases attached to MCEGold 3.2.8 must be from MCEGold 3.1.2 or later and once updated with MCEGold 3.2.8 will not be compatible with older versions of MCEGold.
• Please make sure you allow sufficient time to update your database. Depending on the size of your database, updates may take an hour or longer.
• Assets opened or exported with MCEGold 3.2.8 will not be compatible with older versions of MCEGold.
• To ensure application accessibility, the default installation location has been set to C:\PdMA Corporation.
• Due to diverse computer operating systems and browser versions, the installation may not proceed exactly as described below and some required responses may be slightly different.
• MCEGold Word Add-in is NOT compatible with MS Word 2010. Templates created with any version older than MS Word 2007 may not be functional and may cause conflicts with the MCEGold software.
• MCEGold 3.2.8 requires that Word Add-in be uninstalled prior to installation or upgrade.
• If you have any questions, please contact PdMA Technical Support at 813-774-9982.

Print Appropriate TechNote

Version	Windows 10	Windows 7
MCEGold – Stand Alone	2401-S(10,11)	NOT Compatible
MCEGold – Network	2401-N(10,11)	NOT Compatible

Download MCEGold 3.2.8 (Windows 10 and 11)

1. Close all open programs before beginning installation.
2. Before proceeding, ensure you have the appropriate TechNote and these download instructions printed out.
3. Before proceeding, refer to the appropriate TechNote, ensure you have performed all preparation tasks such as backing up databases, template and report files, and the probe file (Emaxprb.xml file only not the folder). For Network testers, ensure all field testers have been synchronized and the server database has been backed up. For all preparation instructions, refer to the appropriate Tech Note for your situation. Contact Technical Support if you have any questions at 813-774-9982.
4. Click the MCEGold 3.2.8 link located at the bottom of these instructions.

• If you have a security/virus program installed on your computer, you may see warning windows during the download and installation process. PdMA is unable to include any or all of the variations of windows you may see. Contact your IT department if you have any concerns.

5. To answer the question “What do you want to do…”, Click Save As.
6. In the Save As window, select a location to save the file, click Save.
7. The download process will display in the window. NOTE: Depending on your Internet/network server connection this may take several minutes.
8. When the process is complete, Click Open folder.
9. Locate 3.2.8.10.exe and double click the icon.
10. If the User Account Control window appears, click Yes.
11. The WinZip Self-Extractor starts automatically.
12. The MCEGold files will extract to the folder: C:\MCEGold_Setup.
13. The WinZip Self-Extractor window closes.
14. Setup.exe automatically begins installing MCEGold.